In Nostradamus, you are billed according to the number of orders in a month. When you choose your subscription plan, the system will automatically suggest a suitable plan according to the average number of orders in your store.
Subscription billing is done in 2 steps:
1. Recurrent charge: This is a charge placed at the beginning of the time period.
2. Additional charge: If the number of orders/users in the specific time period exceeded the number of included orders/users in your subscription, an additional volume metric charge will be placed on your account.
Your active subscription can be changed to a different plan directly in the Nostradamus platform.
The time period for subscription starts, when you order the subscription with the length of 30 days.
The subscription is extended automatically by an additional month until you terminate the subscription.
You can see our pricing section and learn how the number of orders you process affects your plan price.
If you are signing up for the first time, the free trial starts after granting Nostradamus app access to your Shopify store data. After 14 days of your trial, you will need to choose a subscription plan and confirm the billing in your Shopify store.
The billing for all Shopify apps is done by Shopify itself. You are billed for Nostradamus app subscriptions and app usage as part of Shopify's 30-day subscription billing period.
You can learn more about the Shopify billing process by reading this article.